Start With a Marketplace Growth Audit

Clear, brand-safe recommendations across Amazon and TikTok.

Amazon Performance Management
📦

Listing optimisation, keyword strategy, pricing and advertising improvements designed to increase conversion, protect margins, and stabilise long-term performance.

TikTok Shop & Creator Management
🎥

End-to-end TikTok Shop setup, creator activation and content strategy built to drive discovery, demand, and compliant sales at scale.
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Fulfilment & Customer Service
🚚

Fulfilment, returns and customer service managed end-to-end — protecting customer experience, reducing operational load, and keeping marketplaces healthy.

How The Model Works

Designed to remove cost, complexity, and risk for brands while keeping ownership and control firmly with you.

We combine distribution with hands-on marketplace management—holding stock, optimising daily performance, and tying our success directly to the growth of your products. No contracts, no minimum terms, and no service fees.

Step 1
Your Goals and Product Selection

In the initial call we discuss what you need from each platform. We cover which are your priority lines hero products, and if you are already running a store, what issues you are currently facing.  We then purchase inventory directly, take ownership of stock, and hold it ready for customer delivery.

Step 2
Marketplace Setup & Repair

We create or upgrade existing stores where improvements are needed. This includes fixing structural issues, resolving compliance problems, refining listings, improving content, and removing bottlenecks that limit growth. All marketplace accounts remain fully brand-owned at all times. We act as custodians and operators for as long as you choose to work with us.

Step 3
Ongoing Optimisation, Growth & Insight

Once live, we actively manage listings, content, pricing, and availability to improve performance. We monitor sales velocity, identify growth opportunities, and assess where promotions or paid advertising may add value.

Performance data and insights are fed back to you regularly so growth decisions are transparent and informed.

Step 4
Flexible Partnership & Scalable Activation

There are no contracts, no minimum commitments, and no cost to participate. If you want us to launch your stores and review performance over six months, that works. If you choose to continue, we grow together. If you decide to step away, you can do so at any time.

When brands are ready to scale further, we can activate user-generated content and creator partnerships through our network of experienced UGC creators.

Why Brands Work With Us

No agency contracts or monthly retainers
No need for in‑house marketplace teams
Clean, controlled representation of your brand
Multiple routes to market managed under one roof

We are operational partners, not a marketing agency.

Benn Haxton

Founder & CEO

Benn began by helping a brand regain control of a struggling Amazon presence—fixing listings, stabilising pricing, and improving overall performance.  Today, Benn and his team support brands across Amazon and TikTok Shop, combining marketplace management with UK-based distribution through Brand Direct Services.They’ve since worked with 40+ brands, building stable, controlled, and performance-driven operations.

In his spare time, Benn enjoys trying not to fall off his bike, going for runs that feel like a good idea to begin with, and getting slightly lost in the woods with his dog.